Repairs Service Standards

Our Repairs Service Standards outline what you can expect from us in terms of repairs, and what we expect from you in return. 

Please read these before getting in touch about a repair. If you feel that we have not met any of these standards, do please contact us. If something has gone wrong, we want to know about it so we can put it right.

You can call us on 0115 915 2222 or contact us by email